How well do you know your employees' strengths and weaknesses? From a manager's perspective, it's crucial that you are familiar with each employee in order to make moves that will unlock their full potential. With this insight, leadership can make smarter decisions that lead to growth and ensure every employee can succeed.
The key behind it all? Professional sales team training!
After all, most (86%) workers cite training in the workplace as 'important' to them and their ability to do their jobs, despite 59% reporting that they haven't even received the basic training for the positions they're in currently. To perfect your radio sales training and digital marketing training, you must first know which areas need the most focus. Here's why.
Why Should You Know Employees' Gifts, Passions, and Shortcomings
The ultimate problem in the workplace can be seen on both sides: managers are often under stress due to needing to improve sales and ROI, while many sales teams struggle to make quotas.
Sales team training, when done right, can reduce that stress and pressure on managers by generating a higher ROI. For the sales team, training has been seen to boost income-per-employee by 218%! With results like these, meeting quotas won't be as much of an issue.
But for business growth, your team must be as strong as possible. Uniformed training on its own is not enough. You need the information to back it.
This is where auditing your team's strengths and weaknesses are essential because it will allow you to observe what areas are lacking and which ones are a strong suit. This will differ from employee to employee, so you need to know individual gifts, passions, and shortcomings. When you do, you can shift training to focus on improving weaknesses and building on strengths.
The Benefits of Knowing Employees' Strengths and Weaknesses
Now that you know why you need this exclusive insight, it's time to dive into the incredible benefits of sales training based on what you know about your employees. And as the saying goes, knowledge is power. With this knowledge, you will experience more of the following competitive advantages:
- Improve productivity and engagement by sharpening skills and giving your team the tools they need to close deals
- Develops self-awareness by making your team members aware of where they may be lacking so they can work on improving it
- Strengthens communication and trust between leadership and employees by showing you care enough to go the extra mile and invest in them professionally
- Streamline workflows by equipping the whole team with a solid sales plan to back their pitches
- Assign projects based on strengths and weaknesses, ensuring your customers get the experience they need and expect while utilizing the secret weapons your team members possess individually
- Your team will be more effective and efficient after receiving personalized training that speaks to their individual needs
- Build on strengths that make each team member unique and a valuable asset to the company
- Partner employees together based on talents and shortfalls to help fill in the skill gaps and allow them to continue learning from each other
- Use this knowledge to manage your risk better by learning about these internal issues and making a plan to fix them with personalized and professional training
Improving Your Team with Training
Improving your team with training begins and ends with the knowledge of what they need to improve individually and the right strategies to get them to that point. The good news is that all the pressure of auditing each individual's strengths and weaknesses doesn't have to be on you alone. There are experts that can help!
Navaquest can assess your team for you.
Our approach is centered around tailoring training solutions to your business needs and goals and your staff's needs and goals. This way, together, your team will be stronger individually and as a team (by matching talents and shortfalls). After all, sales teams working together increase sales by 27%! This is because it boosts confidence, reduces pressure, and gives you the unique opportunity to inform your pairing decisions based on skill gaps. In return, your customer gets an unforgettable experience and feels like a priority while your employees learn from each other and continue to grow.
How do we do it?
Navaquest works one-on-one in coaching and training to assess where each team member is at in their skill development to inform what seats they need to be sitting in to acquire the tools they need to grow. We can customize a unique training plan specific to your team using our results.
We do this in one of two ways:
- Assess and customize your sales team's training WITH you, or
- Evaluate and customize your sales team's training FOR you
Reach out to Navaquest today to begin the auditing process right away!
